Barclays Bank - Unethical way of collecting debts from the customer - barclay card. The worst customer service.
I am Rajesh kumar.
I received barclay card in January 2008. I had a made two transacions for 15,000rs and immediately called the customer care and converted to EMI with option of 12 months installments with 15% Rate of interest.
They asked me to pay EMI of 1500 rs every month 15th due date.
I paid march month due and at the end of that month i received a call from barclays and said that my amount was converted to EMI and the amount I paid is just the interest charge.
After a long conversation with several people in barclays agencies, after number of emails and efforts I am not successful, because they doesnt have any branch and facility.They just outsourced to different private agencies for collection.
The worst customer service I ever seen in my life.